For Orders Shipped to a U.S. Address

Thank you for shopping with us. If you need to make a return, please send back any unused items within 45 days of purchase. We will issue a prompt credit to your account when your return is received. It’s that quick and easy. To return products purchased from our website or via phone:
  1. STEP 1   Print a Return Label Click here to print your FREE USPS/DHL Return Label.
  2. STEP 2    Pack it up with the packing ticket that came with your order

    Fill out the return quantity and return code on the packing ticket enclosed with your order. Place your item(s) and Packing Ticket in a secure package, removing or covering any labels on the package.

    Don't have your packing ticket? Click here to print a Return form.

  3. STEP 3   Send it back

    Simply place your package in your mailbox or drop it off at any post office.

We do not offer exchanges at this time. If you wish to exchange an item, you must go through our return process and place a new order. Original shipping fees are not refundable unless your item(s) were damaged, defective, or not what you ordered. Refunds for used products will only be issued if defective.

FAQ- US Orders

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