Adding an address to your address book
When you add an e-mail address to your address book, it gets added to a "white list", meaning you have specified that it is acceptable for you to receive e-mails from this particular person or company. Though we can't be sure what e-mail client you're using, they all operate in a similar fashion. Please take a look at the steps below as a guide, and white list your favorite e-mails today!
Having trouble printing your e-mail?
Many people choose to print out their e-mails, creating a "hard copy" for future reference (perhaps in a store, at a friend's house, on the road... or just to file away.) Print results often vary from the actual e-mail you see on your screen. Many factors can play into a difference: length of e-mail, your printer settings, your browser settings, etc.
For best results, we recommend you enable background colors and images. This solves a common problem with colors or images "disappearing" or appearing broken up.
In Internet Explorer 7, go to "Tools > Internet Options > Advanced [Tab]" and check off "Print background colors and images" under the "Printing" section.
In Firefox 2, go to "File > Page Setup" and check off "Print Background (colors and images)" under "Format & Options [Tab]."
If you are using another Internet browser or e-mail client, please take a look at the steps above as a guide to enable background colors and images, and print with a little more style!
Having trouble unsubscribing?
Have you unsuccessfully tried unsubscribing from an e-mail newsletter only to continue receiving it? A common issue that may cause this is that often the e-mail address you are trying to unsubscribe from is not the address on the senders' e-mail list. It's possible that you have "forwarding" turned on from another e-mail account, meaning messages from an outdated account are being automatically sent to a new account.
Here's what you can do to resolve:
Having trouble viewing Flash?
Although most computer users have Flash installed on their machines, many e-mail clients disable it by default, usually displaying a security warning. If you have an e-mail that contains Flash, and you wish to view it, check your Internet browser or e-mail client options for the following:
Note that Flash is completely disabled in Outlook 2007.
Having trouble viewing your e-mail on a mobile device?
Many mobile devices now have the ability to display HTML e-mail. Due to rendering issues with the current coding techniques used in this medium, the creative appearance of your e-mail message may not display as intended. For these scenarios, it is recommended that you view the text version of an e-mail: